With all the recent clamors to set an appointment for application/renewal of passport in DFA Appointment System, here I am writing about my recent experience in renewing mine.
For most countries, you may not be allowed to travel if your passport is nearing its expiry (usually 6 months, depending on the country). Mine is expiring in July which calls for its renewal.
Scheduling an Appointment
I have been monitoring the passport appointment site of DFA as soon as I remembered that I needed to renew mine (who knows, maybe we get to book a promo fare! Yay!). Lucky I am, I was able to book a January 22 slot last January 12. It was not easy, though. The site lags and freezes many times which will expire your current progress (what else do you expect from our government system?). Take note that you only have 15 minutes to reserve the slot or else you have to repeat the process. To reserve a slot, first you have to choose an available slot (just pray and hope that there are still available slot) and then encode your personal details on several screens. Each screen will take you a while to load depending on the website traffic. So, good luck if you need to book multiple appointments (group appointment).
Congrats if you have successfully booked an appointment! You just have to check your email for a confirmation from DFA, verify your appointment as indicated on the email, print your pre-filled-out application form, gather your requirements, and wait for the day of your appointment.
The Appointment
I booked my appointment at DFA-NCR East, SM Megamall at 2:00PM. The instruction on the application form is to arrive at least 30 minutes prior to your appointment but we were not allowed to enter the premise until exactly 2:00PM.
There are five (5) steps for the passport processing:
Step 1: Verification
Present your application form at the Verification Counter. There’s a barcode on your form and (apparently) it is there for a purpose.
Step 2: Processing Area
Present your requirements at Processing Window. Requirements may vary depending on your passport needs. If it is an application for a new passport, you need to submit an original copy of PSA (NSO) Birth Certificate. For renewal of an ePassport, you just have to present your old passport, and a photocopy of it and a valid ID.
Step 3: Passport Payment
You may choose whether to process your passport at a rush (if you wish to have your passport in 7 working days) or at regular processing (if you can wait 15 working days and doesn’t have the immediate need for a passport). Fees, of course, will differ. You have to pay Php1,200.00 for rush processing while Php950.00 for regular processing.
Step 4: Encoding
Patience is a virtue; always remember. The longest queue is in this area. Hundreds of people are waiting for their turn to capture their biometrics and ID picture.
Again, the barcode on your application form will serve its purpose here. When it is your turn, you will have to give your application form and the Official Receipt you got from Step 3. With just a few clicks, picture taking and finger print scanning, you are done!
I was advised that my passport will be released between Feb. 13 and 16.
Step 5: Delivery (Optional) / Pick-Up
Since I don’t want to go back here anymore, I preferred my passport be delivered to my office address. A separate counter is designated for the courier services. You just have to pay Php150.00 per passport. Additional 1 to 2 days will be added for the delivery of passport. For those who prefer to pick-up their passport themselves, you may visit again on the schedule of your passport release and proceed to the designated window for releasing.
The appointment you set with DFA is supposedly for just an hour but it took me more than two (2) hours to finish the whole process. But good news! New issued passports are now valid for 10 years!
Some Tips/Advice:
- Be patient in booking your appointment. You should know your are dealing with a Government System.
- Arrive on time because it pays-off being on time.
- Prepare all your requirements prior to your appointment. Don't be like me who forgot to prepare a copy of a valid ID.
- There's a copier inside the premise, anyway. But you don't want to leave your current progress, so, again, you should not forget to produce copy of your documents. Okay?
- DFA-NCR East in SM Megamall is located at 5th floor just around the corner of Bruno's Barbershop. (Although it's address is at 7th floor Building C, it is accessible on the 5th floor of the mall.)
For more details on how to apply or renew your passport, you may visit: